Library 2.0 and participatory library services
Based on your reading in Modules 1, 2 and 3 so far, and your examiniation of the definitions of Librarian 2.0 and the views presented in the above YouTube clips, define what you believe to be the essential knowledge, skills and attributes of an information professional in a Web 2.0 world.
Write up your definition as a post (of no more than 350 words) in your OLJ.
An information professional must be flexible, receptive to feedback, able to judge and change according to the success of their projects and must have the confidence to try new things.
The flexibility to keep up with emerging technology:
The information professional of today must be able to keep pace with the rapidly changing nature of Web 2.0 technologies. A person working in the information environment of today will not flourish if they are resistant to change.
The ability to listen to feedback from users:
Information professionals in Web 2.0 world need to listen to the needs and wants of their users. Web 2.0 technologies provide us with a unique opportunity to interact with our users and to observe what they are saying about the services we provide. A successful information professional will listen to this feedback and use it to help improve their services.
The ability to measure (and act upon) what does and does not work:
An information professional must be able to look, critically and subjectively, at the success of their Web 2.0 projects. If the organization’s social media strategy is not working, the information professional must be able to act upon this despite their personal feelings about – or their attachment to – the project.
The confidence to try new things:
Information professionals in the time of Web 2.0 must be confident to try new technologies. New ways of connecting with and providing service to our users are constantly emerging, so we must be confident in our ability to experiment with these tools. To be a successful information professional, one must not lose confidence if one Web 2.0 does not work for our organization; Instead, this should be seen as an opportunity to learn and to try other tools.